DELIVERY & RETURNS

We offer quick delivery Australia-wide | We endeavour to send out your orders as quickly as possible. 

Due to the current COVID-19 Pandemic shipping delays can occur. Please be aware of this as we have no control over Australia Post. For shipping timeframes & updates please click here. 

We offer both standard and express shipping options. 

The cost is determined on checkout to make it as cost effective for our customers as possible. 

We aim to get your sweet treats to you as quickly as possible. 

You should receive your V Sweet lollies within 1-5 days depending on your location. 

Orders are hand picked and sent out with Australia Post. 

Once your order has been sent we will provide you with your tracking details. Please ensure that correct contact & delivery details, plus an email address are entered at the time of placing your order. For any reason your order is undeliverable & is returned to V Sweet Australia at no fault of our own it will be your responsibility to pay for the order to be resent.

Currently, we ship within Australia and New Zealand and do not offer international shipping to any other countries. However please get in contact with us at hello@vsweet.com.au if you do wish to place an order and we will try our best to make it happen. 

Returns

Our products are classed as perishable goods and therefore we cannot accept returns or refunds for change of mind. Please get in touch if you have questions or concerns about your specific item. hello@vsweet.com.au